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A single register for all types of quality incident.
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Record, investigate, and respond to every incident that occurs in your business using one unified system.
Incidents can include a very wide range of occurrences, from customer complaints to failures identified at scheduled inspections. Bringing this information together into a single system gives excellent visibility over risk and performance.
Every incident can have an unlimited number of contributing factors and each contributing factor can have an unlimited number of corrective and/or preventative actions. No matter how complex the problem, Food Portal makes it easy to manage the investigation and action plan.
Trending is done automatically so if you use Food Portal to record and close-out incidents, you don't need to do any further administration for performance trending. The graphical reports have been designed to give you excellent visibility over emerging hazards and are also perfect for your monthly quality review meetings.
Every incident can have an unlimited number of contributing factors and each contributing factor can have an unlimited number of corrective and/or preventative actions. No matter how complex the problem, Food Portal makes it easy to manage the investigation and action plan.
Trending is done automatically so if you use Food Portal to record and close-out incidents, you don't need to do any further administration for performance trending. The graphical reports have been designed to give you excellent visibility over emerging hazards and are also perfect for your monthly quality review meetings.
Click through the slideshow to see how it all works.
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Incidents can be reported using a smart phone, no-matter where you happen to be.
All incidents are consolidated onto a single register, providing immediate transparency for your team from the moment issues are recorded. |
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A holistic service:
Food Portal offers a holistic range of cloud-based quality systems for food manufacturers. The service is not split into modules, so you'll never need to compromise on the functions you have access to.
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Food Portal enables you to create a profile for each of your suppliers and manufacture sites, and administrate approval and assurance evidence.
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The systems on Food Portal allow you to quickly and easily produce version-controlled risk assessments for each raw material supply route. The user interface was inspired by retailer specification systems and has been developed to take the frustration out of this technically demanding task.
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The information you enter into the risk assessment for each individual raw material is used to automatically generate a range of site control documents, including: the approved list for purchasing, the allergen risk assessment, the raw material acceptance criteria reference document, the site vulnerability assessment, and raw material surveillance schedules.
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The incidents management system rationalises all quality incidents that occur throughout your operations into a single register, and provides a structure for investigation and responsive actions. Trending is done automatically so when you use Food Portal to record and close-out incidents, you don't need to do any further administration for performance trending.
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Food Portal provides facilities for you to define your auditing team, risk-assess audits to determine auditing frequency, establish your auditing schedule, and carry out audits. You can carry out factory audits using a smart phone, uploading photo evidence on the go.
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The systems on Food Portal don't just handle your raw material and finished product traceability information - when you allocate a batch of product to a customer order, traceability information is automatically emailed to your customer, and you have the facility to offer your customers verification that materials have been drawn from a positive stock pool.
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